Responsible Gaming
at 7ebdt

7ebdt is dedicated to providing a safe, fair and enjoyable gaming environment for every player in Bangladesh. Our responsible gaming framework gives you the tools and knowledge to stay in control at all times.

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Our Commitment to Responsible Gaming

At 7ebdt, responsible gaming is not a checkbox or an afterthought — it is a core principle embedded in everything we build and every decision we make. We genuinely believe that entertainment should never come at the cost of a player's financial wellbeing, mental health or family life. Our responsible gaming programme is designed specifically for the Bangladesh market, recognising the cultural, social and economic realities of our local player community.

We understand that the vast majority of players on the 7ebdt platform enjoy cricket betting, live casino games, slots and card games purely as leisure activities — a fun and exciting way to spend time alongside watching the Bangladesh Tigers, following the BPL or celebrating the festive energy of Eid and Pohela Boishakh. For these players, 7ebdt simply aims to be a safe, fair and entertaining destination.

However, we also recognise that for a small number of people gambling can become problematic. When that happens, 7ebdt wants to be part of the solution, not the problem. This page outlines the tools available to every registered 7ebdt player, the warning signs to watch for, and the support channels available if you or someone you know needs help.

Player-First Philosophy

Every feature on 7ebdt is evaluated against a simple question: does this protect and respect the player? If the answer is no, we do not ship it.

Flexible Limit Controls

Players can set personalised deposit limits, loss limits and session time reminders directly from their 7ebdt account dashboard at any time.

Self-Exclusion on Demand

Need a break? 7ebdt offers self-exclusion periods ranging from 24 hours to permanent account closure — activated immediately upon request.

Proactive Monitoring

Our platform monitors unusual account activity patterns. If we detect signs of distressed play, our support team may reach out proactively to offer assistance.

Around-the-Clock Support

Our responsible gaming support team is available 24 hours a day, 7 days a week via email. We respond in plain English and provide referrals to professional help where needed.

Education & Awareness

7ebdt provides clear, honest information about the odds of gambling, the house edge, and the risks of chasing losses — so every player can make fully informed choices.

Age Restriction — 18+ Only

7ebdt is strictly an adult platform. Access to all games, betting markets and financial transactions on 7ebdt is permitted only for players who are 18 years of age or older. This rule is absolute and applies to every player in Bangladesh, regardless of local gambling customs or regional norms.

As part of the registration process, all new 7ebdt players are required to declare their date of birth and confirm they are 18 or above. We reserve the right to request official identity documentation — including a Bangladesh National ID card (NID) or passport — at any time to verify a player's age. If a player cannot satisfactorily verify their age, their account will be suspended and any deposits returned.

If 7ebdt discovers that a player under the age of 18 has registered and used the platform, we will take the following immediate actions:

  • The underage account will be closed immediately and all access blocked.
  • All funds deposited will be returned to the originating payment method (bKash, Nagad, Rocket or other).
  • All winnings accrued by the underage account will be voided without exception.
  • The incident will be logged and, where required by applicable law in Bangladesh, reported to the relevant authorities.

For Parents and Guardians: If you believe a minor in your household may be accessing the 7ebdt platform, please contact us immediately at [email protected]. We recommend enabling parental control software on shared devices and keeping login credentials secure. 7ebdt cooperates fully with any investigation by child protection authorities in Bangladesh.

Player Protection Tools Overview

7ebdt provides every registered player with a suite of responsible gaming tools that can be accessed directly through the account settings panel. These tools are designed to help you stay in control of your gambling activity, manage your spending, and take a break when you need one — no questions asked, no waiting period.

The tools listed below are available free of charge to all 7ebdt players. Some can be activated instantly through account settings; others require a brief request to our support team at [email protected] so that we can process them with appropriate care and diligence.

Instant

Deposit Limits

Set a daily, weekly or monthly cap on the total amount you can deposit into your 7ebdt account. Limit reductions take effect immediately. Limit increases require a 24-hour cooling-off period to protect players from impulsive decisions made in the heat of a session.

Instant

Loss Limits

Set a maximum amount you are willing to lose over a daily, weekly or monthly period. Once your loss limit is reached for the chosen period, your account will automatically be restricted from placing further bets until the period resets.

Instant

Session Time Reminders

Set alerts to remind you how long you have been playing. 7ebdt will display a clear notification after your chosen session length — for example, every 30, 60 or 90 minutes — so you remain aware of the time you are spending on the platform.

Via Support

Time-Out / Cooling-Off

Take a short break from the 7ebdt platform for 24 hours, 48 hours, 7 days or 30 days. During a time-out, your account is locked and no deposits or bets can be placed. The time-out cannot be reversed before it expires.

Via Support

Self-Exclusion

Exclude yourself from the 7ebdt platform for a minimum of 6 months or permanently. During self-exclusion, your account is closed, all marketing communications are suppressed, and any attempt to re-register will be blocked by our systems.

Instant

Account Activity History

Review your complete betting history, deposit and withdrawal records, and session logs at any time from your 7ebdt account dashboard. Transparency about your own activity is a key first step in staying in control of your gambling habits.

Deposit Limits

One of the most effective tools for maintaining control over your gambling spend is setting a firm deposit limit. 7ebdt allows every player to set a personal deposit ceiling on a daily, weekly or monthly basis. Once set, the limit is enforced automatically — you will not be able to deposit more than the specified amount within the chosen period, regardless of which payment method you use (bKash, Nagad, Rocket, Upay, Visa or Mastercard).

1
Log in to your 7ebdt account
Access the 7ebdt platform and navigate to your account settings panel via the top menu.
2
Go to Responsible Gaming Settings
Locate the "Responsible Gaming" section within your account settings. All player protection tools are grouped here for easy access.
3
Select Deposit Limits
Choose whether you want to set a daily, weekly or monthly limit and enter your preferred maximum deposit amount in Bangladeshi Taka (৳).
4
Confirm your limit
Review the limit and confirm. Decreases take effect immediately. Increases require a 24-hour waiting period before they become active.
5
Receive confirmation
A confirmation notification will be sent to your registered email address and mobile number confirming the new deposit limit is in place.

If you need assistance setting a deposit limit or if you would like to set a limit that is not available through the self-service panel, contact our support team at [email protected]. We are happy to help you configure a limit that is right for your personal circumstances.

Why the 24-Hour Cooling Period Matters: When a player requests a limit increase, we apply a mandatory 24-hour delay before the change takes effect. Research consistently shows that impulsive decisions made during or immediately after a gambling session are a major risk factor for problem gambling. The cooling-off period gives you time to reflect and, if appropriate, reverse the request before it activates.

Self-Exclusion & Time-Out

If you feel that your gambling is getting out of control, or if you simply want to take a complete break from the 7ebdt platform, self-exclusion and time-out tools are available to you at any time. These tools are powerful, immediate and — critically — cannot be reversed once activated. They exist for your protection, and we take them very seriously.

Short Break

Time-Out (Cooling-Off)

Choose a fixed time-out period of 24 hours, 48 hours, 7 days, or 30 days. Your account is locked for the full duration. You cannot deposit, bet or access gameplay during a time-out. The restriction cannot be lifted early under any circumstances. To request a time-out, email [email protected] with the subject line "Time-Out Request".

Extended Break

Self-Exclusion

Self-exclude from the 7ebdt platform for a minimum of 6 months, 1 year, 2 years, or permanently. During self-exclusion, your account is closed, all promotional communications are blocked, and any new registration attempt using your details will be rejected. To initiate self-exclusion, email [email protected] with the subject line "Self-Exclusion Request".

Self-Exclusion is Irreversible During the Chosen Period: Once a self-exclusion is activated, it cannot be shortened or cancelled before the exclusion period expires. This is intentional. After the exclusion period ends, re-activating your account requires you to contact support directly, complete a responsible gaming review, and observe a further 24-hour reflection period before access is restored. 7ebdt takes this process seriously because your long-term wellbeing matters more than any short-term revenue.

When your self-exclusion period ends and you wish to return to the 7ebdt platform, we strongly encourage you to review the resources in the Support & Resources section of this page and consider speaking with a gambling support professional before resuming play. Our support team is happy to discuss responsible gaming strategies with you before your account is reactivated.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of income, background or experience. It often develops gradually and can be difficult to recognise in oneself. 7ebdt encourages every player to check in regularly with their own gambling habits. Below is a checklist of common warning signs. If several of these apply to you or someone you know, it may be time to seek support.

  • You find yourself spending more money on gambling than you originally planned or can comfortably afford.
  • You feel a strong urge to chase losses — betting more to try to win back money you have already lost.
  • Gambling is taking up an increasing amount of your time, including late-night or early-morning sessions.
  • You feel anxious, irritable or restless when you are unable to gamble or when you try to reduce your play.
  • You have borrowed money, taken loans (from banks, family or colleagues) or sold possessions to fund gambling.
  • You are hiding your gambling activity from family members, friends or colleagues in Dhaka, Chittagong, Sylhet or elsewhere.
  • Gambling is affecting your work, studies, relationships or physical health in a noticeable way.
  • You have tried to cut back or stop gambling before but found it difficult to do so.
  • You use gambling as a way to escape stress, boredom, anxiety or emotional problems rather than for entertainment.
  • You feel guilty or ashamed about your gambling behaviour after the fact.

Ticking one or two boxes on this list does not necessarily mean you have a problem — but it is a signal worth taking seriously. If you recognise five or more of these patterns in your own behaviour, we strongly encourage you to use the self-exclusion tool immediately and to seek professional support. Remember: 7ebdt's responsible gaming tools are there for exactly this situation, and using them is a sign of strength and self-awareness, not weakness.

Gambling Should Always Be Entertainment: A healthy relationship with gambling means you only ever bet money you can genuinely afford to lose, you set a budget before you start, you treat any winnings as a bonus rather than an income, and you stop when the fun stops. If gambling no longer feels like entertainment, it is time to step back.

Support & Resources

If you are concerned about your own gambling or the gambling behaviour of someone close to you, support is available. 7ebdt's own support team is your first point of contact, but we also encourage players to reach out to independent professional organisations that specialise in gambling-related harm. Seeking help is the right move and we fully support every player who takes that step.

7ebdt Support Team

Our responsible gaming support team is available around the clock. Whether you want to set a limit, request a time-out, or just talk through your options, we are here for you. All conversations are treated with complete confidentiality.

[email protected]

National Mental Health Helpline

The Government of Bangladesh operates the Kaan Pete Roi helpline for mental health and emotional distress support. If gambling is affecting your mental wellbeing, this service provides confidential guidance in Bangladesh.

Kaan Pete Roi — 01779-554391

Talk to Someone You Trust

Sometimes the most important step is telling a trusted family member or friend that you are struggling. Whether you are in Dhaka, Chittagong, Sylhet, Khulna or elsewhere in Bangladesh, someone who cares about you can be a powerful source of support.

Family & Community Support

When you contact 7ebdt for responsible gaming support, our team will never pressure you to stay active on the platform. Our priority is your wellbeing. We will listen to your situation, explain your options clearly in plain English, activate any tools you request immediately, and if appropriate, provide referrals to professional counselling services available in Bangladesh.

All responsible gaming correspondence sent to [email protected] is handled by a dedicated team separate from our general customer service operation. Your request will never be routed to a sales or marketing agent. Everything is confidential.

Responsible Gaming FAQs

Below are answers to the most common questions 7ebdt players ask about responsible gaming tools, age restrictions and support options.

Log in to your 7ebdt account, navigate to the Account Settings panel and select the "Responsible Gaming" section. From there you can set a daily, weekly or monthly deposit limit in Bangladeshi Taka (৳). Limit reductions take effect immediately. Limit increases are subject to a 24-hour cooling-off period before they activate.

No. Self-exclusion is irreversible for the duration of the period you selected at the time of your request. This policy exists specifically to protect you from impulsive decisions. Once the exclusion period expires, you may contact [email protected] to discuss reactivation, which includes a mandatory 24-hour reflection period and a responsible gaming review.

The minimum age is 18 years. This rule is absolute and applies to all players regardless of location within Bangladesh. 7ebdt verifies age during registration and may request a copy of your Bangladesh National ID (NID) or passport at any point. Accounts found to belong to players under 18 are closed immediately and all deposits returned.

A time-out is a short-term break lasting 24 hours, 48 hours, 7 days or 30 days. It is intended for players who want a brief cooling-off period. Self-exclusion is a longer-term measure lasting a minimum of 6 months and up to permanent closure. Both are irreversible during their active period, but self-exclusion carries additional protections such as suppression of all marketing communications and rejection of any new registration attempts using your details.

Yes. 7ebdt monitors account activity for patterns that may indicate distressed or problem gambling behaviour — such as rapidly escalating deposit amounts, prolonged uninterrupted sessions, or repeated attempts to reverse self-exclusion requests. If our team identifies such patterns, we may reach out proactively via email to check in and offer responsible gaming tools. You are never obligated to respond, but we encourage open dialogue.

Absolutely. All responsible gaming requests — whether for deposit limits, time-outs, self-exclusion or general support — are handled by a dedicated team that operates independently from our sales and marketing departments. Your request will never be shared with promotional staff or used to target you with marketing materials. Confidentiality is guaranteed.

Any remaining balance in your 7ebdt account at the time of self-exclusion will be returned to your registered payment method — bKash, Nagad, Rocket, Upay or other — within five business days of the exclusion being activated. You do not need to make a separate withdrawal request; our team handles this automatically as part of the self-exclusion process.

During the self-exclusion period, your account login is disabled and you will not be able to access your account dashboard. However, 7ebdt retains all account records securely in accordance with our Privacy Policy. If you need a copy of your transaction history or betting records during the exclusion period — for example, for financial or legal purposes — please contact [email protected] and we will provide the relevant data directly to you.

Play Smart. Play Safe with 7ebdt.

Responsible gaming is at the heart of everything we do. Explore our games, manage your account and use our player protection tools — all in one place, designed for Bangladesh players.